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Terms/Faqs

Returns:
Should you not be entirely happy with your purchase we offer “change of mind” returns up to 7 days after delivery for an exchange or store credit.
Before you return your purchase please email info@klei.com.au for confirmation and further instructions.
This returns policy does not apply to items that have been used, worn, damaged or altered after delivery.
Purchase of sale items is final.
All items and packaging must be returned in their original condition. All postage and insurance costs are to be covered by the buyer. We recommend that you return goods with a trackable shipper as we can not assume any risk for lost, stolen or goods damaged during transit back to our Melbourne studio.
In-store returns will be accepted within 14 days of purchase for store credit or exchange.
Proof of purchase is required for all returns

Payments:
Payment can be made using PayPal or credit card.
All transactions are converted to and settled in Australian Dollars (AUD).
The secure credit card payment system on this site is powered by PayPal.
Their Terms and conditions, in regards too security measures, are available on their website.
Orders within Australia are subject to GST. Orders shipped outside Australia may be subject to taxes and duties applicable to the relevant jurisdiction and these costs are the responsibility of the purchaser.